1. What is Post Graduate Programme in Relationship Management?
Relationship managers are the backbone of any banking institution. They are the people responsible for establishing and maintaining healthy business relationships between the clients and the bank. Effective management of business relationships with customers requires a good understanding of banking processes along with excellent communication skills. A Post Graduate Programme in Relationship Management will equip learners with fundamentals of banking, compliance-oriented, and product & service-related studies to help them accelerate in their careers.
2. How to enrol for the Relationship Management programme?
The age limit for the Relationship Management programme is 25 years and 6 months. In addition, the candidates must be graduates, with a minimum of 50% marks. Students who have appeared for their final year of graduation and meet all the other criteria will also be eligible upon submitting an undertaking. After confirming the eligibility, the next step is to fill out the application form and appear for the sales profile test. This will be followed by an aptitude test for those who qualify. The candidates who manage to clear the aptitude test will then be called for an interview. Successful candidates will be given a welcome letter as programme enrolment confirmation.
3. What is included in the relationship management module?
The relationship management curriculum provides practical training as well as extensive knowledge of banking theory. Some of the major topics included in the programme are fundamentals of banking, regulatory environment, mandate-specific products, grooming & etiquette, etc. The TimesPro Relationship management course comes with 21-day intensive training and a direct branch allotment at ICICI Bank upon successful completion of the programme. Participants will be inducted in the role of Senior Officer at ICICI Bank, with a salary of up to ₹3.10 lakhs per annum.
4. What is the role of a Relationship manager in a Bank?
A relationship manager helps customers with their financial planning and investments. They also offer financial advice to banking clients often to help them achieve their financial goals. Relationship managers are a crucial part of banking institutions as they are required to have orientation to do sales and service all customer requirement. They facilitate client satisfaction and revenue generation. Hence, relationship managers need to have an in-depth understanding of the banking industry to make sure that they are following the policies of the bank while minimising risks for the customers.